Before making a final decision on a program or provider many parents want to know if the program has a history of violations. It’s not uncommon for programs to have an occasional regulatory violation. However, serious or regular, on-going violations are reasons for concern and should be addressed with a program before enrolling your child.
To check the complaint history of a program, visit the NYS Office of Children and Family Services website or call the Spring Valley Regional Office at (845) 708-2498.
To check the specific complaint history of all registered family and school-age programs in Westchester County, call the Child Care Council of Westchester at (914) 761-3456 ext 123.
Contact the Child Care Council of Westchester with any questions and speak to a Resource and Referral Counselor by calling (914) 761-3456 ext 140, or emailing referrals@cccwny.org.